LBC's Commitment to their Loyal Customers

When receiving a package, you should always make sure that the package is in good condition before signing the delivery receipt. Signing the receipt upon acceptance of the package is a binding contract that means the package you got was not pilfered or tampered in any way.

However, this was not the case with Bakura Pagaduan, a recipient of a delivery by LBC Express. He received a package that was supposed to contain shoes and other items. Upon delivery, Pagaduan signed the delivery receipt without incident and some time later came to the local LBC branch to complain that his package was tampered. The local LBC branch people then offered him to sign a complaint form so that the incident can be documented and properly investigated. However, Pagaduan declined to file a formal complaint which could have investigated the matter more fully.

Eventually, Pagaduan demanded to be compensated for his alleged lost item. LBC Express agreed, and did not delay compliance.

Because LBC Express is a company that handles logistics and money remittances worldwide, their systems are top-notch and constantly updated ever using the latest in logistics management solutions available. However, because of LBC Express's experience, success and profitability, there are many unscrupulous persons attacking and smearing the company.

LBC Express has reiterated their commitment to customer satisfaction and work ever harder to ensure that all your packages and remittances reach your loved ones, clients and business partners without delay and tampering.