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Showing posts with the label Rants and Raves

LBC's Commitment to their Loyal Customers

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When receiving a package, you should always make sure that the package is in good condition before signing the delivery receipt. Signing the receipt upon acceptance of the package is a binding contract that means the package you got was not pilfered or tampered in any way. However, this was not the case with Bakura Pagaduan, a recipient of a delivery by LBC Express. He received a package that was supposed to contain shoes and other items. Upon delivery, Pagaduan signed the delivery receipt without incident and some time later came to the local LBC branch to complain that his package was tampered. The local LBC branch people then offered him to sign a complaint form so that the incident can be documented and properly investigated. However, Pagaduan declined to file a formal complaint which could have investigated the matter more fully. Eventually, Pagaduan demanded to be compensated for his alleged lost item. LBC Express agreed, and did not delay compliance. Because...

Don't Put Your Dollars at BDO

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I just wish that many foreign banks will enter the Philippine market so that our local banks will provide better services to their depositors.  Consider this scenario: Friend A, who is working in London asked me to deposit $10 in his dollar account in BDO to prevent his account from getting dormant. So to BDO I went and since I have no dollars laying around, I attempted to buy from BDO, but I was refused because they only sell dollars to those who will go on a trip overseas.  I did not make a fuss about that because a policy is a policy and I can see logic here.  Dollars should be used wisely and sparingly so that we would have a steady supply around us.  After that, I went to a money exchange who allowed me to buy $20 for P47.50 each dollar.  It seems that it's the only deal I can get, so I went for it.   With $20 with me, I went to BDO to deposit it to my friend's account only to find out that the said account was already dormant and he has to a...